Privacy Policy

RESERVATIONS AND DEPOSITS:
Reservations should be made as early as possible to guarantee desired departure dates. Land only bookings require a deposit of $250 per person at the time of booking to obtain confirmed reservations. Cruise booking deposits vary by cruise line and are as specified by the cruise line; deposit requirements will be quoted at the time of booking. Any airfares requiring instant purchase will be non-refundable. For other airfare types, a deposit equal to the price of the ticket(s) plus $250 per person may be required. The balance is due 60 days prior to the departure date. For reservations made less than 60 days prior to departure, full payment will be required. We reserve the right to re-invoice your reservation should an error be made in computing your package price. ANY SPECIAL CANCELLATION POLICY THAT APPLIES DUE TO HOLIDAYS, SUPPLIER REQUIREMENTS OR OTHER FACTORS, WILL BE QUOTED AT THE TIME OF BOOKING CONFIRMATION.

CANCELLATIONS:
The tour operator reserves the right to cancel any tour up to ten (10) days prior to departure, for any reason, including insufficient number of participants. If the tour operator cancels the tour, the participants will receive full refund paid within seven (7) days of cancellation notice.

If participants cancel, all cancellations must be sent in writing via email to tours@panoramatravel.com

Trip insurance to cover cancellations is strongly recommended.

ANY SPECIAL CANCELLATION POLICY THAT APPLIES DUE TO HOLIDAYS, SUPPLIER REQUIREMENTS OR OTHER FACTORS, WILL BE QUOTED AT THE TIME OF BOOKING.
Requests for changes after travel has begun must be handled at the destination. Cancellation fees will apply. All additional charges must be paid at the destination.
Conventions and Holidays: Surcharges apply during certain dates due to trade fairs, conventions, or holiday seasons.

SPECIAL REQUESTS:
Special hotel and flight requests such as seat assignments, location of hotel room, size of bed and meals are accepted only on a request basis and are not guaranteed. Please submit requests in writing no later than 45 days prior to departure. These requests are outside of our control and therefore cannot be guaranteed.

TOUR PARTICIPATION: 
Cruises, River Cruises, City Packages and Independent Vacations are open to all ages (exceptions specified by operator and/or cruise will be advised at time of request). For your own comfort and that of your fellow travelers, children under 8 years of age are not accepted on some Escorted Tours. Handicapped participants or travelers requiring special assistance are welcome on all of our tours, but must be accompanied by a qualified and able person who assumes the total responsibility for the well being of the handicapped person. Many European hotels do not have any or have very limited facilities for handicapped guests. Likewise, European motor coaches and other transportation services (trains, boats, ferries, steamships) may not be equipped with wheelchair ramps and for safety reasons passengers needing wheelchairs can not be transported. Wheelchair rentals are very seldom available. To protect the well being and full enjoyment of the tour for all tour participants, the tour operator reserves the right to reject any person as a tour participant, as well as to expel from the tour any participant whose conduct is deemed incompatible with the interest of the group as a whole. Any additional expenses that are incurred as a consequence of such an action are the sole responsibility of the expelled tour participant.

VISAS:
All documents including visas required to enter the country are the responsibility of a traveler. 

LATE BOOKING FEES:
Tours booked less than 30 days from departure may incur a special handling fee. This fee, if applicable, will be quoted at the time of booking.

CHANGE FEES:
A minimum processing fee of $50, per person will be charged for each change to the original booking plus any supplier fees imposed.